Sadec Online Shoppers ships genuine Smeg appliances, Fieldbar cooler boxes and Stanley drinkware from Pietermaritzburg in KwaZulu-Natal. Delivery inside South Africa is free on every order with no minimum spend and takes 1 to 3 working days once payment is confirmed. Cross-border orders into Southern Africa are quoted individually before anything is paid.
Free delivery anywhere in South Africa
What does delivery cost?
Nothing. Delivery is free on every order to a South African address, whatever it costs and whatever it weighs. A R100 sip lid ships on the same terms as a R60,000 wine cooler. There is no minimum spend and no threshold to reach, and the checkout will show R0 for shipping.
Where do you deliver?
Every province. That covers the KwaZulu-Natal base in Durban, Pietermaritzburg and along the coast; Gauteng across Johannesburg, Pretoria, Sandton, Midrand, Centurion and the East Rand; Cape Town and the Winelands in the Western Cape; Gqeberha and East London in the Eastern Cape; and the inland centres including Bloemfontein, Rustenburg, Polokwane, Nelspruit, Kimberley and the smaller towns around them. Same free rate to all of them.
How long does it take?
One to three working days for an order paid and confirmed on a weekday. An order paid over a weekend or a public holiday can take up to five days, because EFT payments only reflect on the next business day and we dispatch once the payment is confirmed. The clock starts at confirmation, not at checkout, so the sooner the payment reflects the sooner it moves. Large appliances and outlying towns sit at the longer end of that range; if a delivery window matters to you, say so before you order and we will tell you honestly whether we can meet it.
Can I get express delivery within 24 hours?
Yes, on request. Express delivery within 24 hours is available on most orders, but it has one condition: the payment has to be made immediately and confirmed immediately. The 24 hours runs from the moment the money is confirmed, not from the moment you check out, so a standard EFT that only reflects the next business day cannot be put on an express run. Pay in a way that clears on the spot and send the proof of payment to 063 944 0330 on WhatsApp, and we will confirm the same day whether the 24-hour window is on. Ask before you check out rather than after, so we can hold stock and book the run.
Do you deliver large appliances like fridges and cookers?
Yes. Smeg fridges, freezers, cookers and wine coolers all ship nationwide on the same free basis. These are heavy, boxed items, so tell us in advance if there are stairs, a narrow passage or an access restriction at the address and we will plan around it.
Can I collect my order in Pietermaritzburg?
Yes. Choose “Collect from our Pietermaritzburg store” at checkout and pick your order up free from 68 Mayors Walk Rd, Prestbury, Pietermaritzburg, 3201. Orders are ready to collect in 1 to 3 working days once payment is confirmed, and we message you on 063 944 0330 the moment yours is ready. Counter hours are Monday to Friday 08:00 to 17:00 and Saturday 08:00 to 13:00, closed Sunday. It is a collection counter rather than a showroom floor, so place the order on the website first and bring your order number and proof of payment.
Cross-border delivery into Southern Africa
We are a retailer, not a courier, so cross-border pricing is quoted per order rather than published. Send us the product link and the delivery address and we come back with a landed cost and a lead time before you pay anything. If we cannot get it to you at a sensible price, we say so rather than taking the order.
Namibia and Botswana
The shortest runs out of Gauteng and KwaZulu-Natal. Cooler boxes, drinkware and small appliances move easily on these routes. Larger Smeg appliances are quoted case by case because the crating and the border leg change the number.
Zimbabwe and Zambia
Road freight through Beitbridge or Chirundu. Expect longer lead times than a domestic order, and a duty estimate included in the quote so the price you agree is the landed price rather than a surprise at the border.
Lesotho and Eswatini
Lesotho runs short from Gauteng or the Free State, and Eswatini runs through Oshoek or Golela off the Gauteng and KwaZulu-Natal routes. Both sit inside SACU with South Africa, so there is no customs duty on either, and both use the rand at one to one alongside the loti and the lilangeni, which means the rand price you agree is the price you pay. Quoted the same way as the other cross-border routes.
What about the rest of the SADC region?
Right now our checkout is set up for Namibia, Botswana, Lesotho, Eswatini, Zimbabwe and Zambia. If you are elsewhere in Southern Africa, ask before you order. We would rather tell you up front that a route does not work than take your money and fail to deliver.
Getting a quote or checking an order
How do I get a cross-border quote?
Send the product link and the delivery town to 063 944 0330 on WhatsApp, or email info@sadecshopers.co.za. A real person answers, and you get a cost and a lead time back before any payment is taken.
How do I pay?
By EFT or direct bank transfer. Bank details come with your order confirmation. Send us the proof of payment on WhatsApp as soon as you have paid — that is what starts the delivery clock, and it is the difference between a one-day dispatch and a three-day one.
Something has gone wrong with my delivery. What now?
Contact us first, before anyone else. WhatsApp is fastest. Our returns and refunds policy sets out your rights under the Consumer Protection Act and the Electronic Communications and Transactions Act, including our 14-day change-of-mind window and cover for faulty goods.
Ready to order? Browse the full catalogue, or go straight to Smeg appliances, Fieldbar cooler boxes or Stanley cups and bottles.
